Amazon has Food Huggers covered when it comes to IP protection
“Amazon has a continuously evolving toolkit that enables brand owners like myself to protect our companies and our customers and stay one step ahead of bad actors."
Adrienne McNicholas
Co-founder, Food Huggers
Finding ways to reduce waste
Adrienne McNicholas’s lifelong dislike for wasting food and her love of the environment meant she was always brainstorming ways to keep produce fresh, without resorting to cling wrap and other single-use plastics.
None of the ideas seemed quite right until, one day, she realized the solution was right in front of her.
"Mother Nature," she explains, "has already designed a really good system to protect produce and keep it fresh — its natural peel or skin. All we had to do was focus on the part of the fruit or vegetable that was exposed."
Having had her lightbulb moment, Adrienne and her Co-founder, Michelle Ivankovic, started experimenting with silicone to try and create a replacement skin for the unprotected section of partly-used produce. A few iterations later, they'd nailed down their product and Food Huggers was born.
None of the ideas seemed quite right until, one day, she realized the solution was right in front of her.
"Mother Nature," she explains, "has already designed a really good system to protect produce and keep it fresh — its natural peel or skin. All we had to do was focus on the part of the fruit or vegetable that was exposed."
Having had her lightbulb moment, Adrienne and her Co-founder, Michelle Ivankovic, started experimenting with silicone to try and create a replacement skin for the unprotected section of partly-used produce. A few iterations later, they'd nailed down their product and Food Huggers was born.
Kickstarting a food storage revolution
With her prototypes in hand, Adrienne took to Kickstarter to fund her new venture. While the campaign was, in Adrienne's words, "super successful," it was also the start of her struggles with bad actors who took note of her idea and copied it right away.
Her excitement at hitting Food Huggers' funding goal quickly turned to dismay. Bad actors had created online listings that capitalized on her hard work.
"They used our photos, our logos, our video... everything," she recalls. "They just stripped all the content from our Kickstarter page and put it on their own listing."
Her excitement at hitting Food Huggers' funding goal quickly turned to dismay. Bad actors had created online listings that capitalized on her hard work.
"They used our photos, our logos, our video... everything," she recalls. "They just stripped all the content from our Kickstarter page and put it on their own listing."
Sending bad actors' dishes back to the kitchen
Determined not to let bad actors ride on her coattails, Adrienne got to work protecting her brand.
Food Huggers registered their trademarks, patented their product, and copyrighted their photography. Adrienne also put a lot of effort into tracking down counterfeit listings online. But many of the tools available to her weren't straightforward to use, and taking down counterfeits took time.
Things changed dramatically in 2017 when Amazon launched Brand Registry – a free service for brand owners that gave them the ability to manage and protect their brand and intellectual property rights on Amazon.
Joining Brand Registry activated proactive protections that stop infringing listings or inaccurate content. Food Huggers could also access features, like Report a Violation, that made it possible to report suspected intellectual property infringements.
“The Report a Violation tool has a structured, user-friendly, and effective infringement removal process,” says Adrienne.
Crucially, the Report a Violation tool made the process of taking down listings that infringed upon their patents, trademarks, and copyrights much simpler and quicker. Using the tool also drove additional automated protections to help stop infringements in the first place.
“It became so easy to report infringements,” she explains. “I could search for our brand name, select multiple listings and indicate how they infringe our IP, and Amazon would take them down.”
Food Huggers registered their trademarks, patented their product, and copyrighted their photography. Adrienne also put a lot of effort into tracking down counterfeit listings online. But many of the tools available to her weren't straightforward to use, and taking down counterfeits took time.
Things changed dramatically in 2017 when Amazon launched Brand Registry – a free service for brand owners that gave them the ability to manage and protect their brand and intellectual property rights on Amazon.
Joining Brand Registry activated proactive protections that stop infringing listings or inaccurate content. Food Huggers could also access features, like Report a Violation, that made it possible to report suspected intellectual property infringements.
“The Report a Violation tool has a structured, user-friendly, and effective infringement removal process,” says Adrienne.
Crucially, the Report a Violation tool made the process of taking down listings that infringed upon their patents, trademarks, and copyrights much simpler and quicker. Using the tool also drove additional automated protections to help stop infringements in the first place.
“It became so easy to report infringements,” she explains. “I could search for our brand name, select multiple listings and indicate how they infringe our IP, and Amazon would take them down.”
LOCATION
Houston
INDUSTRY
Retail
AMAZON LAUNCH
2015
BRAND PROTECTION TOOLS
Amazon Brand Registry
Project Zero
Project Zero
Amazon is continuously evolving its brand protections so they're always one step ahead of bad actors.Adrienne McNicholasCo-founder, Food Huggers
Patent disputes resolved
After finding success using Brand Registry’s Report a Violation tool to combat counterfeits, the team at Food Huggers noticed that bad actors were infringing on their patents.
Amazon launched Amazon Patent Evaluation Express (APEX), a neutral patent evaluation program that uses neutral third-party patent experts to review utility patent infringement cases. APEX is available through the Report a Violation tool.
Settling a utility patent infringement case through a patent lawsuit in the US can sometimes cost hundreds of thousands or even millions of dollars with an average time-to-trial of 2.4 years. APEX takes an average of 7 weeks, and the decision is automatically enforced in Amazon’s stores.
Participation in an evaluation requires both parties to deposit $4,000 with the neutral evaluator. The evaluator reviews submissions and determines whether the reported listings infringe the patent. The winning participant receives their $4,000 deposit back.
What Adrienne loves best about APEX, she says, is that it is a cost-effective way to stop these types of bad actors.
"For us," she says, "it's absolutely worth the effort to protect our patents. So, we are more than happy to initiate the process and pay the required deposit to protect our brand and customers.”
Amazon launched Amazon Patent Evaluation Express (APEX), a neutral patent evaluation program that uses neutral third-party patent experts to review utility patent infringement cases. APEX is available through the Report a Violation tool.
Settling a utility patent infringement case through a patent lawsuit in the US can sometimes cost hundreds of thousands or even millions of dollars with an average time-to-trial of 2.4 years. APEX takes an average of 7 weeks, and the decision is automatically enforced in Amazon’s stores.
Participation in an evaluation requires both parties to deposit $4,000 with the neutral evaluator. The evaluator reviews submissions and determines whether the reported listings infringe the patent. The winning participant receives their $4,000 deposit back.
What Adrienne loves best about APEX, she says, is that it is a cost-effective way to stop these types of bad actors.
"For us," she says, "it's absolutely worth the effort to protect our patents. So, we are more than happy to initiate the process and pay the required deposit to protect our brand and customers.”
"Project Zero in one word: Empowering."
Adrienne's proficiency with Report a Violation didn't just help curb bad actors, it also opened the door to next-level counterfeit protection tools.
"Because of the high accuracy rate we achieved with Report a Violation," she says, "We were invited to join Project Zero and we signed up right away."
Brands enrolled in Project Zero can take counterfeit listings down themselves, without the need to contact Amazon. Food Huggers’ accurate submissions also drove Amazon’s feedback loops to automatically block violations before they impact customers.
Project Zero has made it all but impossible for bad actors to get away with counterfeit listings. "If somebody lists their product as Food Huggers and uses our photographs,” Adrienne explains, “We flag it through Project Zero and it goes down immediately."
Adrienne says she would highly recommend Project Zero to other brands who are eligible to use it.
"Because of the high accuracy rate we achieved with Report a Violation," she says, "We were invited to join Project Zero and we signed up right away."
Brands enrolled in Project Zero can take counterfeit listings down themselves, without the need to contact Amazon. Food Huggers’ accurate submissions also drove Amazon’s feedback loops to automatically block violations before they impact customers.
Project Zero has made it all but impossible for bad actors to get away with counterfeit listings. "If somebody lists their product as Food Huggers and uses our photographs,” Adrienne explains, “We flag it through Project Zero and it goes down immediately."
Adrienne says she would highly recommend Project Zero to other brands who are eligible to use it.
"Project Zero is an amazing program. Being able to immediately take down content that infringes my intellectual property rights has allowed me to better protect my customers and my company.”
Beating counterfeiters benefits everyone
Food Huggers’ brand protection strategy has come a long way since their launch and their efforts have led to improved reviews and strong sales.
But Adrienne isn’t about to rest on her laurels. If anything, she plans to redouble her efforts to make sure customers always get authentic Food Huggers products. “If you allow your brand to be copied," she says, "it encourages others to do it too. Counterfeits invite more counterfeits."
Given bad actors' relentlessness — and the harm counterfeiting can do — she believes working with Amazon will be instrumental to the Food Huggers brand's success moving forward.
But Adrienne isn’t about to rest on her laurels. If anything, she plans to redouble her efforts to make sure customers always get authentic Food Huggers products. “If you allow your brand to be copied," she says, "it encourages others to do it too. Counterfeits invite more counterfeits."
Given bad actors' relentlessness — and the harm counterfeiting can do — she believes working with Amazon will be instrumental to the Food Huggers brand's success moving forward.
Get started today with Brand Registry
Explore more case studies
CASE STUDY
Woodsala
Putting a hand-crafted wood furniture business on solid footing
CASE STUDY
Popfunk
Project Zero helps this pop-culture print brand instantly resolve counterfeit issues.